Salesforce Managed Services & Support

    Your Partner in Ongoing Salesforce Success

    At Global IQ Services, we know Salesforce isn't just a "set it and forget it" platform — it's the beating heart of your customer relationships, operations, and growth.

    That's why we offer comprehensive Salesforce Managed Services and Support to keep your environment running smoothly, securely, and in step with your evolving business needs.

    Whether you need admin support, continuous enhancements, system optimization, or strategic guidance — we're here to manage Salesforce, so you can stay laser-focused on driving results.

    Salesforce Services

    What Our Salesforce Managed Services Cover

    Administration & Maintenance

    Stay up-to-date without the headaches. Our certified Salesforce experts handle all your day-to-day administrative tasks — from user management to system updates — ensuring your platform is always optimized for peak performance.

    User Onboarding & Management
    Security Settings & Role Management
    Routine Health Checks and Maintenance
    License Management and Optimization

    Enhancements & Customizations

    Your business changes — your Salesforce should, too. We help you continually evolve your Salesforce instance with new customizations, automations, and enhancements that match your growth and future goals.

    Custom Fields, Objects, and Page Layouts
    Workflow Automation and Optimization
    Lightning Experience Enhancements
    AppExchange App Integration

    Strategic Consulting & Roadmapping

    Think of us as your Salesforce co-pilot. We don't just keep the lights on — we help you plan ahead, align Salesforce with your business strategy, and unlock its full potential through regular advisory sessions.

    Salesforce Best Practices Guidance
    Org Health Assessments
    Roadmap Planning for Growth and Innovation
    Change Management and User Adoption Support

    Release Management & System Upgrades

    Salesforce rolls out three major updates every year — don't get left behind. We manage your upgrades, ensure compatibility, test your environment, and make sure you're always taking advantage of the newest Salesforce innovations.

    Pre-Release Testing and Validation
    Post-Release Optimization
    Feature Enablement and Training
    Change Impact Analysis

    Dedicated Support & Issue Resolution

    When something unexpected comes up, you'll have a team ready to jump in. We provide fast, reliable support to troubleshoot issues, resolve bugs, and minimize disruptions — keeping your business running smoothly.

    Tiered SLA Support Options
    Incident Management and Escalations
    Root Cause Analysis and Prevention
    24/7 Support Options Available

    Why Global IQ Services for Salesforce Managed Services?

    Salesforce-Only Focus: 100% Salesforce certified consultants and developers.

    Proactive Approach: We don't just react to problems — we anticipate and prevent them.

    Flexible Engagements: Monthly retainers, block-of-hours, or fully dedicated teams — whatever fits you best.

    Nearshore Advantage: Real-time collaboration with minimal time zone gaps.

    Proven Expertise: 300+ successful Salesforce projects across industries like manufacturing, healthcare, finance, and retail.

    With Global IQ Services, Salesforce becomes a growth accelerator — not a burden to manage.

    Investment & Timeline

    Starting Budget

    $25K

    Managed services minimum

    Typical Timeline

    Ongoing

    Continuous support

    What's Included

    • 24/7 monitoring
    • Regular maintenance
    • Priority support

    Keep Salesforce Running Like a Dream

    Partner with Global IQ Services for managed services and unlock the full power of Salesforce — today, tomorrow, and every day after.